SMS Privacy Policy for MPHPR
Effective Date: August 28, 2025
This SMS Privacy Policy describes how MPHPR ("we," "us," or "our") collects, uses, and discloses information when you opt-in to receive text messages from us. By subscribing to our SMS program, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you subscribe to our SMS program, we collect personal information you provide directly to us, which may include:
Mobile Phone Number: Your phone number is essential for sending you text messages.
Opt-in Information: We record the date, time, and method of your consent to receive SMS messages from us. This may include the keyword you texted, the form you submitted, or other explicit confirmation of your opt-in.
Interactions with our SMS messages: We may collect information about your interactions with our messages, such as whether you opened a message, clicked on a link, or replied.
We may also collect information automatically through cookies, web server logs, and other technologies when you visit our website, especially if your SMS opt-in is linked to your website activity. This information may include your IP address, browser type, device information, and browsing history on our site.
2. How We Use Your Information
We use the information collected through our SMS program for the following purposes:
To Send SMS Messages: To deliver the text messages you have opted in to receive, such as alerts, updates, and appointment reminders.
To Provide Customer Service: To respond to your inquiries and provide support related to our SMS program.
To Improve Our Services: To analyze the effectiveness of our SMS campaigns and improve our offerings.
To Comply with Legal Requirements: To meet our obligations under applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
To Prevent Fraud and Enhance Security: To protect our services and users from fraudulent activity.
3. Sharing Your Information
We value your privacy and are committed to protecting your personal information. We will not share or sell your SMS opt-in data or consent status with any third parties for marketing or promotional purposes unrelated to providing you with the services of the specific campaign you opted into.
We may share your personal data, including your SMS opt-in or consent status, with trusted third-party service providers who assist us in delivering our messaging services. This may include:
Messaging Platforms: Companies that provide the technology to send and manage our text messages.
Mobile Network Carriers: Your wireless carrier facilitates the delivery of messages.
Other Vendors: Any other vendors who assist us in the delivery of text messages or related services, strictly for purposes consistent with this policy.
We may also disclose your information if required by law, such as in response to a subpoena or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Your Choices and Opt-Out
You can opt out of receiving SMS messages from MPHPR at any time.
To Opt-Out: To stop receiving messages, reply to any text message you receive from us with the word STOP, CANCEL, END, UNSUBSCRIBE, or QUIT.
Confirmation of Opt-Out: After you send a STOP message, we will send you one final SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Help: For assistance, you can reply to any text message with the word HELP or contact us directly at (310) 800-2176 or info@mphpr.com.
5. Message Frequency
Message frequency will vary. You can expect to receive approximately 1-7 messages per week, or "recurring messages" from MPHPR.
6. Message and Data Rates
Standard message and data rates may apply for any messages sent to or received from us. Please consult your mobile carrier's plan for details.
7. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect the information we collect through our SMS program from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Children's Privacy
Our SMS program is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately to have the information removed.
9. Changes to this SMS Privacy Policy
We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and/or through SMS message, where appropriate. Your continued participation in our SMS program after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this SMS Privacy Policy or our data practices, please contact us at:
MPH PR, Inc.
72 Portola Drive
Palm Springs, CA 92264
(310) 800-2176